Refund policy

Refund Policy for the Services (refund policy for products is below)

We do not accept refunds due to the nature of our services. We do not accept refunds for missed scheduled appointments, meaning that if you miss your scheduled appointment for any reason you will have to repurchase the service again if you want to reschedule your appointment. There is a 24-hour notice period for rescheduling (Cancelations of Scheduled Appointments Policy)

If you have any questions about your order please contact us at secretsofthemystics@secretsofthemystics.com or visit our contact page.

 

Exchange Policy for the Services (exchange policy for products is below)

We do not accept exchanges of the services that you receive from us. We accept exchanges only for orders that haven't received the purchased service, so if you want to exchange a service with another one you will have to request it within one (1) hour of your successful purchase. If the new service that you choose has a higher price than the service that you wish to exchange you will have to cover the price difference in order to receive the service from us. If the new service that you choose has a lower price than the service that you wish to exchange we will not refund you the amount of the price difference.

Feel always free to contact us at secretsofthemystics@secretsofthemystics.com or visit our contact page.

 

Cancelation Policy (cancelation policy for products is below)

We do not accept order cancelations.

Cancelations of Scheduled Appointments Policy

If you want to cancel and reschedule a scheduled appointment you have a 24-hour notice period before your scheduled appointment to contact us about the cancelation and reschedule. We do not accept rescheduling of the appointment if you miss the 24-hour notice period. Contact us at secretsofthemystics@secretsofthemystics.com or loveistobemade@gmail.com or visit our contact page.